Contact Equifax Canada Customer Service
Equifax Canada Phone Numbers and Emails
Toll-Free Number:
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(800) 871-3250
Customer Service:
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(866) 820-8911Equifax product
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(877) 227-8800For Clients
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(877) 323-2598For Consumers
Equifax Canada Emails:
How to Contact Equifax Canada?
Most Popular Number:
| Total calls: 480 | Issues resolved: 28 | Last call: Jun 29, 2025 |
Equifax Canada Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Equifax Canada Customer Service is rated at 2.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Equifax Canada is 8008713250. 70% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 82% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Equifax Canada may ask you for the following information to identify you as a customer: address or zip code, first and last name or social security number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Equifax Canada Customer Service is rated at 2.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Equifax Canada is 8008713250. 70% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 82% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Equifax Canada may ask you for the following information to identify you as a customer: address or zip code, first and last name or social security number.
People call Equifax Canada mainly because of request for information, account, payments and charges.
17% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Equifax Canada is chief.privacy.officer@equifax.com. 51% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Equifax Canada Website:
Equifax Canada Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9 am - 5 pm (ET)
Mailing Address:
For Consumers
Box 190
Montreal, Quebec H1S 2Z2
Fax: +1 (514) 355-8502
For Clients
5700 Yonge Street,
Toronto, ON M2M 4K2
Fax: +1 (800) 563-1436
Equifax Canada Customer Service Reviews
Overall the experience was great. I was stressed about my credit score.
Radu calmly walked me through the process to a fantastic outcome.
Thanks Radu! I hope you are recognized for your efforts.
How Good is Equifax Canada's Customer Service?
Summary of Equifax Canada Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Equifax Canada?
Payments and Charges Question:
- “My credit file is mismatched to someone”
- “Credit score issues”
- “Fraud Alert”
Request for Information Question:
- “To find out what is going on with my Equifax account”
- “I need to know what is going on with my Is credit score”
- “About my borrowell acc”
Account Question:
- “Someone is using my identity”
- “New credit account opened”
- “Reset the password”
Activation/ Cancellation Question:
- “Cancel video”
- “Want to cancel my subscription”
- “Using Activation Code”
Return/ Replace Question:
- “Judgment and how my address got changed”
- “Address not change and phone number not mine”
- “To change my user name on my account”
Cards Question:
- “Stolen credit card”
- “Not approving credit card”
- “Card”
Product/ Service Question:
- “Lift alert off account.”
- “Alert”
- “ERROR ON CREDIT FILE”
Staff Question:
- “Speaking to Customers service”
- “Refused a service”
- “Wanting to talk to a customer service to solve a problem am having”
Shipping and Delivery Question:
- “To get my package sent to me”
Refund Question:
- “About refund”
Employment Question:
- “Update job inf”
Other Question:
- “Fusionner des dossiers”
- “Stolen documents”
- “Reports of stolen wallet”
Compare Equifax Canada Customer Service To
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