Equifax Canada

I paid this account.

It still showed on my bureau!

Try to fix it as soon as possible!

It will take a few days!

When you sign up: easy, no hassle, online submission and payment.

When you want to cancel: search through the website for a toll free number. Call during their east coast hours.

Talk to a call centre employee with a thick accent (he was good). Give a call center employee your SIN, phone number, address, postal code, mothers maiden name, credit card details.

I consider this abusive and this is what I thought equifax protected against. Since this phone call I went from a scam call once a week to four a day.

My wallet was stolen with all my sin number and my identity and all my credit cards everything so I wanted to report it so that if somebody does try to take something out of my name, it will be flagged then I can deal with it right away. Im hoping they just tried to use my stuff like my credit cards and my debit card and not and I got them all closed down right away, but its hard to do the identity. It takes days to deal with this.

Thank you so much for your support and time.

I have credit card issue and mismatch with a lot of people but help me to solve my problem

The person who helped me was very helpful, very kind, and on top of it! I would highly recommend this company.

There is too much incorrect information in my account. The last time, they removed one strange phone number from my account, now another new phone number has been added.

I'm so disappointed with the way they're handling my problem.

They leak customer information, yet it takes customers days and hours to fix their errors. The worst part is that banks evaluate their customers using the Equifax system.

Tried to access my account and I'm locked out. Called them and got a noisy call center.

Finally get enough answers right to convince them who I am. She says because I don't use it much the locked me out. I pay $29 monthly for this account. I'm then told it would take weeks to fix it.

And on comes the sales pitch to lock my money up so I can't cancel right away. One I'm done with Equifax I'm going to cancel and look at the competition.

This company is just full unprofessional employees with all our sensitive data. Shameful!

I was not able to speak with anyone regarding the alert I received its very frustrating to have to press several buttons and not be able to speak with anyone personally.

Took many tries and disputes to correct wrong info such as address and phone, as well as fraudulent accounts in my name... then 3 weeks after, they reverted to the incorrect address and phone - all those corrections in last 3 weeks got wiped out by 1-month-old update for no reasons. Oct 1 old and wrong info magically reappeared as my current and latest address and phone

Overall the experience was great. I was stressed about my credit score.

Radu calmly walked me through the process to a fantastic outcome.

Thanks Radu! I hope you are recognized for your efforts.

Hello, I recently contacted you regarding fraudulent activity that has been carried out with my personal information. I just wanted to see if anything more has been done with my name because I haven't applied for anything recently. And I keep getting notifications telling me so.

Try to cancel with this company. You can't do it online.

You have to call them. Then you got to spend 30 minutes with a person who barely speaks English, asking you 1001 questions which I'm very surprised didn't include my height, and year I lost my virginity.

It's almost like they purposely make it as difficult as possible so a person literally loses their mind with frustration halfway through the phone call, hangs up and is stuck with them months after month.

Absolutely pathetic.

I'm so happy I left, and I will never join again.

You cannot cancel your subscription online. It is really hard to cancel the service calling to customer service.